Engineered to be depended on.
HealthOS is designed to scale from a single clinic to a sovereign national deployment without architectural change. The reliability posture is institutional: public historical uptime, contractual SLAs under each engagement, and a 72-hour public incident disclosure commitment.
Last reviewed:
regions
synthetic monitoring regions
synthetic cadence
incident disclosure
on-call
uptime
Multi-facility hierarchy.
Facility → network → region → sovereign. Native hierarchy, not federation retrofit. The same instance serves every scale.
Regional deployment.
Region-resident architecture. EU, UK, US, Middle East, APAC, India. Disaster recovery in-region; no cross-border data movement without explicit institutional authorization.
Public uptime.
Historical uptime is published monthly at /trust/uptime, preserved without retroactive edit. No cherry-picked windows; no vanity SLAs. Under each institutional engagement, contractual SLAs are defined per deployment.
Incident disclosure.
Material incidents are disclosed publicly within 72 hours at /trust/incidents — with root cause, remediation, and data impact. The disclosure pathway is open now; institutional notice is per the governing SLA.
Observability.
Synthetic monitoring from 8 global regions every 5 minutes. Real-user monitoring for clinical and operational surfaces. 24/7 on-call with defined severity ladders.
Capacity planning.
Capacity is architected per region against projected institutional demand, including seasonal and surge capacity for national deployments.
Public reliability artifacts
Engage Veronara.
Executive briefings are offered to hospital networks, ministries of health, and enterprise healthcare institutions.
For hospital networks and enterprise healthcare institutions.
Acknowledged within two business days.
For ministries of health, national digital health programs, and sovereign deployments.
Acknowledged within 72 hours.